NON- PERSONALIZED PRODUCTS
If you ordered a non-personalized CartoonYourself product, you may return it within 30 days for either a replacement or a full
refund.
PERSONALIZED PRODUCTS
If you ordered a personalized CartoonYourself product, and there is a defect in the product itself or the workmanship you may
return it within 30 days for a replacement. Upon receipt of the return we will review it and determine the defect and replace the
product immediately. Due to the uniqueness of our product, CartoonYourself relies solely on the customer to pay close attention
during the ordering process. Therefore, CartoonYourself cannot be held accountable for the following situations that are beyond
our control:
- Poor image quality due to low resolution photos being uploaded by the customer. If you choose to upload a photo with a low
resolution or a blurry photo, your photo may not appear clear in your final printed poster. CartoonYourself cannot increase your
photo's resolution and will not be held responsible or contact customers in this instance.
- Errors in customer designated preferences. This includes features such as enhancing, cropping, or editing your photos. Also
included is your choice of finished product option, etc.
Although CartoonYourself is not responsible for these types of customer generated errors, we are more than willing to work with
you to resolve any problem that you may have. Please contact us at returns@cartoonyourself.com if you receive any product you
are not satisfied with and we will be glad to help.
|